Troubleshooting your garage door opener can be easy if you take the time to identify the problem and gather information. This way, you can either fix the issue yourself or be better prepared when talking to a garage door professional. This post provides some practical advice for fixing a malfunctioning garage door opener.

How to Solve Common Garage Door Opener Problems

Issue #1: The garage door opener remote is not working

The wall switch and the remote control can operate the garage door. However, if the garage door opens using the wall switch but not the remote, there is an issue with the remote. It could be as simple as the batteries needing to be replaced. Another possibility is it needs to be programmed correctly. Additionally, it is essential to know the maximum distance between you and the door opener device while using a remote control. By following these steps, you can ensure that your door will open and close smoothly.

Cleaning Garage Door

Issue #2: The garage door opener remote seems to work, but the door is not responding

Check the electrical power first. Most likely, the issue is electrical and not with the opener itself. Therefore, check to see whether the motor unit is correctly connected. Additionally, ensure that the fuse or circuit breaker powering the garage door opener has not blown or tripped.

Look at the emergency release chain if it becomes clear that the power source is not the issue. You can release the door’s automatic operation by pulling this chain. However, if the door easily opens and closes when operated manually, you should get in touch with experts to fix the opener problem.

Issue #3: The door is not responding to the wall switch or the remote controller

Ensure no obstruction in the garage door prevents it from moving up or down. Also, check the closing force, which is often adjusted following the instructions for your garage door opener.

Issue #4: The garage door opener reverses the door before touching the floor

There are three main causes for a garage door opener to stop working and cause the door to reverse before it reaches the floor. 

  • The garage door’s limit setting is incorrect. That can make the opener reverse or pull back up when you try to close the door. Adjusting the limit switch prevents your garage door from behaving erratically.
  • Rusted or damaged rollers can cause increased friction, which may make your door-opener unit stop before it should. A visual inspection and some lubrication can help resolve this.
  • One potential reason is that the photo-eye sensors are dirty or misaligned. Cleaning up and adjusting the senses keep them working properly. 

Issue #5: The garage door does not open completely

It is crucial to ensure that your up-limit switch is close to your motor unit. Otherwise, your motor may shut off before your door is completely open. It is rare but can happen, especially with a new garage door opener installation. To avoid this, check that your up-limit switch is level with or near the end of your track.

Furthermore, rusted or broken rollers can cause your door to open partially. It is similar to the problem of the door reversing before it touches the floor. You can lubricate the rusty rollers or replace them entirely to fix this.

Garage Door


As your garage door opener ages, it may experience some common problems. However, most of these issues are relatively minor and can easily be fixed by following simple troubleshooting steps. Sometimes, you may need professional help from a trained garage door repair technician.

Garage Door Repair Near Me

Titan Garage Doors NE is a leading garage door opener provider in Omaha, NE. We specialize in providing all kinds of garage door works, including installing, repairing, and maintenance services to our clients. Our team is highly experienced and trained in working on various brands of doors, such as Liftmaster garage door openers. In addition, our team is always ready to provide free estimates for your overhead garage door and other garage doors Omaha services need, so give us a call today!

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