The People Behind Titan Garage Doors
Meet the people who keep Titan Garage Doors NE moving—from scheduling and operations to garage door repair and installation.
Our Local Team
Local People. Hands-On Experience.
Every service call depends on more than the technician at the door. Operations keeps the day organized, dispatch coordinates the schedule, and field technicians handle the repair or installation. Together, they keep customers informed from the first call through the final check.
Repair & Installation
Hands-on experience across garage door repair, opener service, replacement, and installation.
Dispatch & Support
Scheduling, technician coordination, and customer updates stay connected throughout the job.
Operations Leadership
Clear systems and practical structure help the team stay coordinated as Titan grows.
Local Service
A team serving Omaha, Lincoln, Council Bluffs, and nearby communities.
Owner Spotlight
Staying Close to the Work
Ben Jacoby · CEO & Owner
Ben brings an entrepreneurial, hands-on approach to leading Titan Garage Doors. He enjoys building strong teams, solving problems, and staying close to the work that shapes the customer experience. With roots in Israel and an adventurous streak, Ben is comfortable taking on ambitious challenges—and as a world record holder, he knows what it means to push beyond the expected.
Meet the Team
Behind the Day-to-Day Work
From operations and dispatch to field service, each person plays a role in keeping jobs organized, customers informed, and service moving.
Ashley Molloy
Dispatch ManagerAshley helps keep Titan’s day moving by coordinating schedules, supporting technicians, and making sure customers know what to expect. She takes pride in keeping the details organized from the first call through the job.
Away from the dispatch desk, Ashley enjoys spending time with her family and gardening.
Craig R.
Senior TechnicianCraig brings experience, consistency, and a high standard of workmanship to every job. After earning Technician of the Year in 2022, he continues to be someone customers can count on for clear answers and dependable garage door service.
Outside of work, Craig enjoys football and spending time with his cats.
Gerson F.
Senior TechnicianGerson approaches garage door service with patience, precision, and a problem-solving mindset. His background at Texas A&M helped shape the thoughtful approach he brings to the field, especially when diagnosing issues and helping customers understand their options.
When he’s not working, Gerson enjoys traveling and following sports.
Jeremy L.
TechnicianBefore joining Titan, Jeremy spent 13 years working as a stagehand and rigger—experience that taught him the value of safety, timing, and attention to detail. Today, he applies those same strengths to garage door repairs and installations.
Off the job, Jeremy likes playing disc golf and unwinding with video games.
Aidan B.
TechnicianAidan brings energy, initiative, and a strong work ethic to the Titan team. He developed leadership skills early, becoming a store manager at age 20, and has continued building his knowledge in the garage door trade through hands-on experience.
Outside of work, Aidan enjoys spending time working on his GTI.
Have a Garage Door Question?
Talk to the Titan Garage Doors NE Team
How We Work
What Our Team Brings
Good service takes more than technical skill. It also depends on clear communication, coordination, and attention to the details that keep each job moving.
Hands-On Garage Door Experience
The team works directly with garage door repair, installation, opener, and related service needs.
Clear Customer Communication
Customers should understand what the team found, what needs attention, and what comes next.
Repair & Installation Knowledge
Field experience covers both repair and installation work across residential and commercial systems.
Local Service Across the Region
Titan Garage Doors NE serves Omaha, Lincoln, Council Bluffs, and nearby communities across the region.
Some Customer Reviews About Us
“Great service!! I hit my garage door and basically jammed it so I couldn’t leave the garage. this guy came on almost a moment notice and fixed the door (on a Saturday eve of a holiday weekend!!! (labor day). Super reasonable price.and Great great service!! Totally recommend him to anyone! 5 stars for the price and proficiency”
Joyce R. Henderson
“I’ve used Titan Garage Doors a few times now. Paul is very knowledgeable and always a pleasure to deal with. He sticks to the price quoted which is always more then fair and there are never any surprises. He was able to come out the following day on a weekend to replace the broken tension springs in a timely manner. I’ll be using Titan Garage Doors for any future projects or repairs and highly recommend them!”
Lorri Darr
We had Tyler from Titan out on a Sunday morning to service a broken spring, and our experience couldn’t have been better. Tyler thoroughly explained what all needed to be fixed (springs, end-bearings, drums and rollers), laid out the pricing and had everything done within 90 minutes. He even replaced the rollers free of charge. What started as a rough Sunday turned out great because of Titan!
Tyler Dahlgren
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